A Direct Payments Policy for Derby

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Direct payments are the Government’s preferred way of personalising care and support. They can provide independence, choice and control, by enabling people to buy their own care and support, to meet their needs.

In Derby, around 900 individuals currently receive direct payments to arrange their own care and support services. As part of the Council’s commitment to supporting individuals, around £14 million is currently allocated as direct payments to meet assessed care and support needs.

As an inclusive city, the Council aims to encourage and build strong and resilient communities, where people start well, age well and live

Direct payments are the Government’s preferred way of personalising care and support. They can provide independence, choice and control, by enabling people to buy their own care and support, to meet their needs.

In Derby, around 900 individuals currently receive direct payments to arrange their own care and support services. As part of the Council’s commitment to supporting individuals, around £14 million is currently allocated as direct payments to meet assessed care and support needs.

As an inclusive city, the Council aims to encourage and build strong and resilient communities, where people start well, age well and live independently for as long as possible. As a Council, we wish to see more people enabled to live independently. Direct payments are a way in which people can gain more flexibility, choice and independence over how their care and support is arranged and provided. 

Derby City Council’s current approach to direct payments is set out across various documents, which are published on our website. We feel that individuals with care and support needs would benefit from a single Direct Payments Policy document, clearly bringing together information on the following key areas:

  • Useful background information on direct payments.

  • The use of third-party managed account providers, to support people in managing their direct payments.

  • Family members receiving payments for care and support.

  • Payment methods, for example, pre-paid cards and banks accounts.

  • Direct payment funds held by individuals with care and support needs.

The proposed Direct Payments Policy will provide a source of information for people who already receive direct payments, and for those who are thinking about making a request for direct payments.

This Consultation Document sets out the policy areas that we are proposing to include in Derby’s Direct Payments Policy. The proposals build on Derby’s current approach to direct payments, with some additional steps, to refresh and strengthen our practices. All proposed changes, and the reasons for them, are clearly set out in this Consultation Document.

How can I take part?

Please submit your response by midnight, Monday 6 April.

If you require this information in alternative formats:

Email: consultation.proposals@derby.gov.uk

Telephone: 01332 640000

Relay UK: 18001 01332 640000

Deaf People can Text: 07774 333412

  • Thank you for taking the time to take our survey. Please submit your response by 6 April 2026. 

    If you need this consultation in an alternative format please contact consultation.proposals@derby.gov.uk 

    Take Survey
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Page last updated: 13 Jan 2026, 11:30 AM