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Customer Feedback Survey

Please take a few minutes to complete the online survey to provide your feedback.

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Data Protection


 All information provided will be treated in accordance with the Data Protection Act 2018.  We will only use this information to gain feedback on customer feedback and complaints. All of the personal information you provide will remain confidential and will not be shared with any third party. The overall anonymised findings of the survey may be shared with other departments within the council and external partners. This on-line survey method does not capture personal information  such as, your e-mail address or PC number.  To view the Derby City Council corporate consultation Privacy Notice please go to https://www.derby.gov.uk/site-info/privacy-notice/

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Do you consent to the processing and storing of your response for the purpose of this survey? Please select one option 

Please note that this question is a 'must answer' and respondents have to give consent here. If they don't it will need to be routed out of the survey

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